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IT Service Management (ITSM)

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Solutions to streamline your ITSM processes, ensuring efficiency and transparency

Does your your organisation suffer many unresolved incidents, do you have a lack of visibility and reporting of what is going on?​ Our service management experts can help organisations bring a structured approach to service management improvement and transformation.

Customers See Outages Before You?

By reviewing your existing processes, we can tailor an improvement plan to help you enhance communications channels, implement real-time monitoring and proactive incident management. We can collaborate with your suppliers and stakeholders to revise SLA’s, improve organisational communication and post-incident reviews.

Customers See Outages Before You?

By reviewing your existing processes, we can tailor an improvement plan to help you enhance communications channels, implement real-time monitoring and proactive incident management. We can collaborate with your suppliers and stakeholders to revise SLA’s, improve organisational communication and post-incident reviews.

Customers See Outages Before You?

By reviewing your existing processes, we can tailor an improvement plan to help you enhance communications channels, implement real-time monitoring and proactive incident management. We can collaborate with your suppliers and stakeholders to revise SLA’s, improve organisational communication and post-incident reviews.

Customers See Outages Before You?

By reviewing your existing processes, we can tailor an improvement plan to help you enhance communications channels, implement real-time monitoring and proactive incident management. We can collaborate with your suppliers and stakeholders to revise SLA’s, improve organisational communication and post-incident reviews.

Driving Service Improvement

Driving Service Improvement

Driving Service Improvement

Driving Service Improvement

Complicated Change Management

Complicated Change Management

Complicated Change Management

Complicated Change Management

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Testimonials

Trusted by business leaders

“An engaging, professional, knowledgeable team of consultants worked tirelessly with us against our deadline and delivered change beyond expectations!”

Meriel Neighbour
Meriel Neighbour
Head of Transformation, Clarks

“I would highly recommend Lean Tree if you are embarking on a programme that needs to combine success in all aspects of people, processes, and systems.”

Pete Marsden
Pete Marsden
CTO, YNAP

“Their collective expertise and proactive approach significantly contributed to the success of our initiatives, ensuring we made measurable progress at every stage.”

Danny Cooper
Danny Cooper
CIDO, Virgin Wines

Testimonials

Trusted by business leaders

“An engaging, professional, knowledgeable team of consultants worked tirelessly with us against our deadline and delivered change beyond expectations!”

Meriel Neighbour
Meriel Neighbour
Head of Transformation, Clarks

“I would highly recommend Lean Tree if you are embarking on a programme that needs to combine success in all aspects of people, processes, and systems.”

Pete Marsden
Pete Marsden
CTO, YNAP

“Their collective expertise and proactive approach significantly contributed to the success of our initiatives, ensuring we made measurable progress at every stage.”

Danny Cooper
Danny Cooper
CIDO, Virgin Wines

Testimonials

Trusted by business leaders

“An engaging, professional, knowledgeable team of consultants worked tirelessly with us against our deadline and delivered change beyond expectations!”

Meriel Neighbour
Meriel Neighbour
Head of Transformation, Clarks

“I would highly recommend Lean Tree if you are embarking on a programme that needs to combine success in all aspects of people, processes, and systems.”

Pete Marsden
Pete Marsden
CTO, YNAP

“Their collective expertise and proactive approach significantly contributed to the success of our initiatives, ensuring we made measurable progress at every stage.”

Danny Cooper
Danny Cooper
CIDO, Virgin Wines

Testimonials

Trusted by business leaders

“An engaging, professional, knowledgeable team of consultants worked tirelessly with us against our deadline and delivered change beyond expectations!”

Meriel Neighbour
Meriel Neighbour
Head of Transformation, Clarks

“I would highly recommend Lean Tree if you are embarking on a programme that needs to combine success in all aspects of people, processes, and systems.”

Pete Marsden
Pete Marsden
CTO, YNAP

“Their collective expertise and proactive approach significantly contributed to the success of our initiatives, ensuring we made measurable progress at every stage.”

Danny Cooper
Danny Cooper
CIDO, Virgin Wines