Best Foot Forward: Preparing Business Users to Maximise the Value of Complex Digital Transformation Change

In today’s digital world, technologies are constantly evolving at a rapid pace. Technology investments can reach into the multi-millions, yet very little investment is made to ensure that once delivered, end users are able — and have the desire — to adapt and adopt the new technology. Without this, you will have a shiny set of new tooling and functionality which is not utilised properly and does not deliver the benefits you had hoped for. In this client story, we explore how Lean Tree supported our client, a global high street retailer, to prepare its people and business for change as part of its digital transformation.

The retailer faced a difficult challenge, a significant digital transformation programme was required to ensure that it was well positioned to realise future growth, increase revenue and avert business risk from legacy technological infrastructure creating vulnerability.

To discover how we worked with this organisation to embark on a significant digital transformation programme, successfully empowering engagement and landing the change in a format that enabled the benefits of the transformation to be realised sooner.

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